Cookie Policy

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Last Updated: January 15, 2025
Effective Date: January 15, 2025
Version: 1.0

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Introduction

This Cookie Policy explains how UNamesMart ("we," "us," or "our") uses cookies and similar tracking technologies on our website and platform (collectively, "Services").

By continuing to use our Services, you consent to our use of cookies as described in this policy.

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1. What Are Cookies?

1.1 Cookie Definition

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings.

1.2 Similar Technologies

We also use similar technologies including:

• Web Beacons: Small graphic images that track user behavior
• Local Storage: Browser storage for larger amounts of data
• Session Storage: Temporary storage during your browsing session
• Pixels: Tiny images used for tracking and analytics

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2. Types of Cookies We Use

2.1 Essential Cookies

Purpose: These cookies are necessary for our website to function properly.

🔧 Functionality:

• Authentication and login status
• Security and fraud prevention
• Shopping cart and checkout process
• Language and region preferences
• Accessibility features

Legal Basis: Legitimate interest (necessary for service provision)
Duration: Session cookies or up to 30 days
Can be disabled: No (would break website functionality)

Examples:

• auth_token - Maintains your login session
• csrf_token - Protects against cross-site request forgery
• session_id - Manages your session data
• language_pref - Stores your language selection

2.2 Performance and Analytics Cookies

Purpose: Help us understand how visitors interact with our website.

📊 Information Collected:

• Pages visited and time spent
• Click patterns and user journeys
• Device and browser information
• Geographic location (country/region)
• Search terms and referral sources

Legal Basis: Consent
Duration: Up to 2 years
Can be disabled: Yes

Third-Party Services:

• Google Analytics - Website traffic analysis
• Hotjar - User behavior insights
• Mixpanel - Product analytics
• Vercel Analytics - Performance monitoring

2.3 Functionality Cookies

Purpose: Remember your preferences and settings to enhance your experience.

⚙️ Features Enhanced:

• Theme preferences (dark/light mode)
• Currency and language settings
• Dashboard layout customizations
• Notification preferences
• Recently viewed items

Legal Basis: Consent
Duration: 30 days to 1 year
Can be disabled: Yes (may affect user experience)

2.4 Marketing and Advertising Cookies

Purpose: Deliver relevant advertisements and measure advertising effectiveness.

📢 Marketing Activities:

• Display targeted advertisements
• Measure ad campaign performance
• Retargeting and remarketing
• Social media integration
• Affiliate tracking

Legal Basis: Consent
Duration: 90 days to 2 years
Can be disabled: Yes

Advertising Partners:

• Google Ads - Search and display advertising
• Facebook Pixel - Social media advertising
• Twitter Ads - Social media marketing
• Affiliate Networks - Partner tracking

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3. Cookie Details and Management

3.1 First-Party Cookies

Cookies set directly by UNamesMart:

3.2 Third-Party Cookies

Cookies set by external services:

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4. Cookie Consent and Management

4.1 Consent Banner

When you first visit our website, you'll see a cookie consent banner that allows you to:

✅ Accept All Cookies - Consent to all cookie categories
⚙️ Customize Settings - Choose which cookie categories to allow
❌ Reject Non-Essential - Only allow essential cookies
📖 Learn More - Read this Cookie Policy

4.2 Cookie Preference Center

Access your cookie preferences at any time:

• Click the "Cookie Settings" link in our footer
• Visit our Cookie Preference Center at /cookies/preferences
• Manage settings in your account dashboard

4.3 Granular Control

You can control cookies by category:

🔧 Essential Cookies - Always active (cannot be disabled)
📊 Analytics Cookies - Toggle on/off
⚙️ Functionality Cookies - Toggle on/off
📢 Marketing Cookies - Toggle on/off

Changes take effect immediately and are remembered for future visits.

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5. Browser Cookie Settings

5.1 Browser-Level Cookie Management

You can also manage cookies through your browser settings:

Google Chrome:

1. Settings → Privacy and security → Cookies and other site data
2. Choose your preferred cookie setting
3. Manage exceptions for specific sites

Firefox:

1. Settings → Privacy & Security → Cookies and Site Data
2. Choose standard, strict, or custom protection
3. Manage exceptions and clear data

Safari:

1. Preferences → Privacy → Manage Website Data
2. Choose to block all cookies or allow from current website
3. Remove stored data as needed

Microsoft Edge:

1. Settings → Cookies and site permissions → Cookies and site data
2. Choose to allow, block, or delete cookies
3. Manage site-specific permissions

5.2 Mobile Browser Settings

iOS Safari: Settings → Safari → Privacy & Security → Block All Cookies

Android Chrome: Chrome → Settings → Site settings → Cookies

5.3 Impact of Disabling Cookies

If you disable certain cookies, you may experience:

⚠️ Functionality Issues:

• Repeated login prompts
• Lost shopping cart contents
• Reset language/currency preferences
• Disabled personalization features

⚠️ Analytics Impact:

• Less personalized experience
• Generic content recommendations
• Reduced ability to improve services

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6. Specific Cookie Uses

6.1 Authentication and Security

Login Management:

• Remember your login status
• Maintain secure sessions
• Prevent unauthorized access
• Enable two-factor authentication

Security Features:

• Protect against CSRF attacks
• Detect suspicious login attempts
• Rate limiting and fraud prevention
• Secure password reset processes

6.2 E-commerce Functionality

Shopping Experience:

• Remember items in your cart
• Save payment preferences
• Track order progress
• Enable one-click purchasing

Personalization:

• Recommend relevant services
• Remember browsing history
• Customize dashboard layout
• Personalize search results

6.3 Analytics and Improvements

Website Optimization:

• Identify popular content and features
• Understand user journey patterns
• Detect and fix usability issues
• Optimize page loading times

Business Intelligence:

• Track conversion rates
• Analyze marketing campaign effectiveness
• Understand customer behavior
• Improve service offerings

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7. Data Protection and Privacy

7.1 Data Security

Cookie Data Protection:

• Encrypted transmission (HTTPS)
• Secure storage on our servers
• Regular security audits
• Access controls and monitoring

7.2 Data Sharing

Third-Party Data Sharing:

• Only with explicitly listed partners
• Subject to strict data processing agreements
• Limited to necessary data only
• User consent required for marketing cookies

7.3 International Transfers

Cross-Border Data Processing:

• Appropriate safeguards in place
• Standard Contractual Clauses where applicable
• Compliance with local data protection laws
• Transparency about processing locations

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8. Your Rights and Choices

8.1 Data Subject Rights

Under applicable privacy laws, you have the right to:

📋 Access - Request information about cookies we use
✏️ Rectification - Correct inaccurate cookie data
🗑️ Erasure - Request deletion of your cookie data
🚫 Objection - Object to certain cookie uses
📤 Portability - Receive your data in portable format
⚖️ Restriction - Limit how we process your data

8.2 Exercising Your Rights

To exercise your rights:

• Email: privacy@unamesmart.com
• Cookie Settings: Preference Center
• Data Request Form: Submit Request
• Response Time: Within 30 days

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9. Children's Privacy

9.1 Age Restrictions

Our services are not intended for users under 18 years old.

• We do not knowingly collect data from minors
• Parents should monitor their children's internet usage
• Contact us if you believe a minor has provided data

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10. Updates to This Policy

10.1 Policy Changes

We may update this Cookie Policy to reflect:

• Changes in our cookie usage
• New technologies or services
• Legal or regulatory requirements
• User feedback and improvements

10.2 Notification of Changes

For significant changes, we will:

• Update the "Last Updated" date
• Notify users via email (for substantial changes)
• Display prominent notices on our platform
• Request new consent where required

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11. Contact Information

11.1 Cookie-Related Inquiries

For questions about cookies or this policy:

📧 Privacy Team: privacy@unamesmart.com
📧 Data Protection Officer: dpo@unamesmart.com
📞 Phone: +237-XXX-XXX-XXX
⏰ Response Time: Within 48 hours

11.2 Technical Support

For technical issues with cookie settings:

📧 Support Team: support@unamesmart.com
💬 Live Chat: Available 24/7 on our platform
📞 Support Line: +237-XXX-XXX-XXX

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12. Additional Resources

12.1 Related Policies

• Privacy Policy
• Terms of Service
• Data Protection Notice
• Platform Disclaimer

12.2 External Resources

Learn More About Cookies:

• All About Cookies
• Your Online Choices
• Network Advertising Initiative
• Digital Advertising Alliance

12.3 Browser Help

Cookie Management Help:

• Chrome Help
• Firefox Help
• Safari Help
• Edge Help

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Cookie Preference Center

Manage Your Cookie Preferences

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Available in Multiple Languages: 🇺🇸 English | 🇫🇷 Français | 🇪🇸 Español | 🇩🇪 Deutsch

This Cookie Policy is part of our commitment to transparency and user control over personal data. We encourage you to review your cookie preferences regularly and contact us with any questions.