Terms of Service

Effective Date: January 15, 2025
Last Updated: January 15, 2025
Version: 2.1

Agreement to Terms

BY ACCESSING OR USING USERNAMES MARKET, YOU AGREE TO BE BOUND BY THESE TERMS OF SERVICE AND ALL APPLICABLE LAWS AND REGULATIONS.

If you do not agree with any part of these terms, you may not access or use our services.

1. Service Description

1.1 Platform Overview

UNamesMart is a digital marketplace platform that facilitates:

🔹 Digital Account Sales

Email accounts (Gmail, Outlook, Yahoo)
Social media accounts (Instagram, TikTok, YouTube, etc.)
Gaming accounts and digital assets

🔹 Social Media Services

Follower growth services
Engagement boosting (likes, views, shares)
Content promotion services

🔹 Virtual Communication Services

International phone number verification
WhatsApp registration services
Virtual contact solutions

🔹 Payment Processing

Secure wallet system
Multiple payment gateways
Cryptocurrency support

1.2 Service Availability

Services are provided on an "as-available" basis
Platform maintenance may cause temporary unavailability
Some services may have geographic restrictions
We reserve the right to modify or discontinue services

2. User Accounts and Registration

2.1 Account Creation

To use our services, you must:

✅ Eligibility Requirements

Be at least 18 years old
Provide accurate and complete information
Have legal capacity to enter into agreements
Comply with all applicable laws

✅ Account Responsibilities

Maintain account security and confidentiality
Use strong passwords and enable two-factor authentication
Notify us immediately of any unauthorized access
Keep your account information current and accurate

2.2 Account Restrictions

We may suspend or terminate accounts that:

Violate these Terms of Service
Engage in fraudulent activities
Attempt to manipulate our systems
Harm other users or our platform

3. Important Legal Disclaimers

⚠️ 3.1 Platform Terms Compliance

CRITICAL NOTICE: Many services offered on UNamesMart may violate the terms of service of third-party platforms (Instagram, TikTok, Google, etc.).

By using our services, you acknowledge and accept that:

Platform Risk: Purchased accounts or services may result in account suspension or termination by third-party platforms
No Guarantees: We cannot guarantee the longevity or continued functionality of any digital service
User Responsibility: You bear full responsibility for compliance with all applicable platform terms
Legal Compliance: You must ensure your use complies with local laws and regulations

⚠️ 3.2 Service Nature and Risks

Digital services carry inherent risks:

Account Authenticity: While we strive for quality, we cannot guarantee the origin or legitimacy of all accounts
Service Continuity: Digital accounts and services may become unavailable without notice
Third-Party Dependencies: Our services rely on third-party platforms and providers
Market Volatility: The digital services market is subject to rapid changes

4. Prohibited Uses and Activities

4.1 Strictly Prohibited

You may NOT use our platform for:

❌ Illegal Activities

Money laundering or financial crimes
Fraud, identity theft, or impersonation
Violation of intellectual property rights
Any activity prohibited by law in your jurisdiction

❌ Harmful Conduct

Harassment, abuse, or threats against other users
Distribution of malware, viruses, or harmful code
Attempts to compromise platform security
Spam, unsolicited communications, or marketing abuse

❌ Platform Manipulation

Creating fake accounts or using bots
Attempting to reverse engineer our systems
Circumventing security measures or access controls
Manipulating reviews, ratings, or feedback

4.2 Content Restrictions

All content shared on our platform must comply with:

Applicable laws and regulations
Our community guidelines
Intellectual property rights
Platform policies of third-party services

5. Payment Terms and Conditions

5.1 Wallet System

Digital Wallet Features:

Secure balance storage and management
Real-time transaction processing
Multiple funding options
Transaction history and receipts

Wallet Responsibilities:

Maintain sufficient balance for purchases
Monitor transactions regularly
Report unauthorized transactions immediately
Comply with anti-money laundering requirements

5.2 Payment Processing

Accepted Payment Methods:

💳 Fapshi Integration

Mobile money transactions
Local payment processing
Instant wallet funding

💰 Cryptocurrency

Bitcoin (BTC)
Ethereum (ETH)
Tether (USDT)
Other supported cryptocurrencies

Payment Terms:

All prices displayed in USD unless specified
Payments are processed immediately upon confirmation
Refunds are subject to our refund policy
Payment processing fees may apply

5.3 Refund Policy

Refund Eligibility:

✅ Eligible for Refund

Services not delivered within stated timeframe
Accounts that don't match description
Technical failures on our end
Fraudulent charges

❌ Not Eligible for Refund

Accounts suspended due to third-party platform actions
Services delivered as described
User violation of platform terms
Change of mind after successful delivery

Refund Process:

Submit refund request within 7 days
Provide detailed explanation and evidence
Refunds processed within 5-10 business days
Refunds issued to original wallet balance

6. Intellectual Property Rights

6.1 Platform Content

UNamesMart and its content are protected by:

Copyright laws
Trademark protections
Trade secret rights
Other intellectual property laws

You may not:

Copy, modify, or distribute our platform code
Use our trademarks without permission
Reverse engineer our systems
Create derivative works based on our platform

6.2 User Content

By using our platform, you grant us:

Right to display and process your content
License to use feedback for improvements
Right to moderate and remove content
License to use anonymized data for analytics

7. Service Limitations and Warranties

7.1 Service Disclaimer

SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.

We do not warrant that:

Services will be uninterrupted or error-free
All information is accurate or current
Services will meet your specific requirements
Security measures will prevent all unauthorized access

7.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

UNamesMart shall not be liable for:

Indirect, incidental, or consequential damages
Loss of profits, data, or business opportunities
Damages exceeding the amount paid for services
Third-party actions or platform decisions

Maximum Liability: Our total liability is limited to the amount you paid for the specific service that caused the damage.

8. Privacy and Data Protection

8.1 Data Collection and Use

We collect and process personal information as described in our Privacy Policy.

Key Privacy Points:

We protect your personal information
Data is used only for legitimate business purposes
You have rights regarding your data
We comply with applicable privacy laws

8.2 Data Security

We implement appropriate security measures to protect your information, but cannot guarantee absolute security.

9. Platform Rules and Community Guidelines

9.1 Community Standards

Respect and Safety:

Treat all users with respect and courtesy
No harassment, bullying, or discriminatory behavior
Protect the privacy and rights of others
Report inappropriate behavior or content

Fair Trading:

Provide accurate service descriptions
Honor all transactions and agreements
No manipulation of reviews or ratings
Transparent communication about services

9.2 Content Moderation

We reserve the right to:

Remove content that violates our policies
Suspend accounts for policy violations
Monitor communications for safety and security
Take action against harmful behavior

10. Dispute Resolution

10.1 Internal Dispute Process

Step 1: Contact Support

Submit detailed description of issue
Provide relevant documentation
Allow 48-72 hours for initial response

Step 2: Escalation

Request manager review if unsatisfied
Participate in good faith resolution efforts
Consider mediation if appropriate

10.2 Legal Disputes

Governing Law: These terms are governed by the laws of Cameroon.

Jurisdiction: Disputes shall be resolved in the courts of Douala, Cameroon.

Alternative Dispute Resolution: We encourage mediation and arbitration as cost-effective alternatives to litigation.

11. Modifications and Updates

11.1 Terms Updates

We may modify these Terms of Service to:

Reflect changes in our services
Comply with legal requirements
Improve user experience
Address security concerns

11.2 Notice of Changes

For Significant Changes:

30 days advance notice via email
Prominent platform notifications
Opportunity to review changes
Right to terminate account if you disagree

For Minor Changes:

Updated "Last Modified" date
Platform announcement
Continued use constitutes acceptance

12. Account Termination

12.1 Termination by User

You may terminate your account at any time by:

Using the account deletion feature
Contacting customer support
Following our data deletion process

Upon Termination:

Account access is immediately revoked
Personal data is deleted per our retention policy
Remaining wallet balance is forfeited after 30 days
All pending transactions are canceled

12.2 Termination by UNamesMart

We may terminate accounts for:

Violation of these Terms of Service
Fraudulent or illegal activity
Abuse of our platform or users
Extended periods of inactivity

13. Contact Information

13.1 Customer Support

General Inquiries:

Email: support@unamesmart.com
Response Time: Within 24 hours
Live Chat: Available 24/7 on our platform

Legal and Compliance:

Email: legal@unamesmart.com
Response Time: Within 48 hours

13.2 Platform Information

UNamesMart Platform

Website: https://unamesmart.com
Contact Form: Available on our platform
Mailing Address: [Physical Address], Douala, Cameroon

14. Additional Legal Information

14.1 Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14.2 Entire Agreement

These Terms of Service, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and UNamesMart.

14.3 Assignment

We may assign our rights and obligations under these terms. You may not assign your rights without our written consent.

Available in Multiple Languages: 🇺🇸 English | 🇫🇷 Français | 🇪🇸 Español | 🇩🇪 Deutsch

By using UNamesMart, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.